Internship: Designing a unified, scalable planning solution for the global distribution service desk

Job TitleInternship: Designing a unified, scalable planning solution for the global distribution service deskJob DescriptionAssignment type: InternshipStart date: February 2027Assignment duration: 6 monthsLocation: VeghelEducation level: Bachelor / MasterDesired study: computer science, software engineering, industrial engineering, data science, business analyticsLanguage: Dutch / EnglishDescription of assignmentThe Vanderlande Distribution Service Desk plays a mission-critical role in providing 24/7 service and operational support to high-tech customer sites worldwide. Delivering high-quality support relies heavily on seamless coordination, reliable resource allocation, and real-time visibility into engineer availability across global teams.Currently, resource planning is fragmented across multiple standalone tools and complex, VBA-based Excel spreadsheets. This legacy setup leads to single-user constraints, manual inefficiencies, high maintenance complexity, and operational risks that can impact our 24/7 availability.In this challenging assignment, you will take ownership of designing a unified, modern, and scalable planning solution. You will analyze global stakeholder requirements, research potential technologies, design a clear software architecture, and build a functional proof of concept. Your work will directly eliminate administrative friction and improve global operational efficiency across Vanderlande's Service Desk organization.Department descriptionYou will join the Vanderlande Distribution Service Desk team in Veghel, operating at the dynamic intersection of high-performance logistics, global customer support, and technical innovation.We offer a fast-paced, highly collaborative environment where proactive thinking, creativity, and ownership are encouraged. As an intern, you are treated as a full team member whose work directly impacts our worldwide site operations.Tasks/responsibilitiesMap current planning processes across teams and gather functional requirements from global stakeholdersResearch potential planning frameworks and design a future-proof solution architectureDevelop a functional proof of concept to demonstrate key workflows and user interfacesValidate the proposed prototype with end users and incorporate feedback for optimizationPresent conclusions and deliver comprehensive documentation and recommendations for full implementation Your profileProactive mindset with strong ownership and problem-solving capabilitiesExcellent communication and presentation skills in EnglishStrong organizational skills and affinity with process optimization and software designAbility to collaborate effectively with cross-functional and international teams*Mandatory enrolment to a Dutch Education System & resident of The NetherlandsWhat we offerA monthly internship allowance (based on a 40-hour work week):Bachelor: €500 per monthMaster: €550 per monthFull commuting allowance, including public transport, depending on whether you have access to free public transport or notOn-site health center with gymActive employee communities and initiativesExcellent company restaurant and barista coffee barContactDo you recognize yourself in this challenging profile? Are you looking for an internship in our organization? Please fill out the application form and upload your resume and cover letter. For more information, contact us by e-mail: internship@vanderlande.com.